Course
Overview
FACILITATING / JAD
Successful application development projects require
effective interaction between users and I/T representatives. This
interaction needs to be an integral part of the entire development process
if it is to succeed. Achieving this interaction lays the essential
foundation for RAD (Rapid Applications Development), also known as
incremental development. The appropriate use of JAD and prototyping
enables this process. There are, however, a number of critical
success factors and these are addressed in this interactive Workshop.
Method of Tuition:-
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Theory with examples in the Classroom
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Lots of practical work and coaching using case studies
and true-to-life role-playing: Each person facilitates sessions,
receives feedback and progress is monitored
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A report is issued identifying personal behavioural
styles, preferences and aptitudes specific to facilitating
Topics covered:
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The RAD life cycle and critical success factors
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Group dynamics
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Conflict handling techniques
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Structured Documentation methods
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Interviewing skills - how to facilitate different
interviews
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Facilitating skills - the 'toolset'
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JAD sessions - the RAD life cycle is covered using
techniques taught, with delegates taking turns to role-play and
facilitate, and producing deliverables followed by on-going feedback
on performance
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Meetings
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Group discussions - formal and informal
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The role of the scribe
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The facilitator's tools - this is the main thrust of
the Workshop. Tools include diagramming methods (Context or
scoping diagrams, functional modeling, entity modeling, flowcharts,
mind maps, decision tables and various presentation methods)
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The venue and seating arrangements
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Pre-session activities
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The Human Interface - there is a strong emphasis on
inter-personal skills and identification of behavioural styles
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Post session activities
A FEW DETAILS:
A three-day Workshop conducted in-house on request.

For prices please visit our Price Schedule link or click
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